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About Us

MySlimShop.com is a company that specializes in giving customer the best quality protein base products.
What ever you want to lose weight, maintien it or take protein supplements, we have what you need.

 Secure Certified Site / Shop with Confidence
 

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To ensure your security, your credit card information will be processed offline using the Paypal credit card processing system, one of the world's largest and most secure payment processors. Paypal provide a secure SSL session to protect your privacy including credit card information. To learn more about the advantages of using Paypal please visit www.paypal.ca.

We are a verified Business Member of Paypal.



Verified Business Member since May 2007

 
 
 Superior Customer Service
 

From the beginning, our customers have been our number one priority. While strict quality control, lab testing, and manufacturing under tightly controlled conditions are all very important, they are all done for one reason – to bring you high quality, affordable supplements. We pride ourselves on customer loyalty and are pleased to report that nearly all of our first-time customers become devoted patrons. You can be confident that from the moment a product is conceived to the moment it leaves our facility we put only the best into MySlimShop.com so you only put the best into your body.

Receive full customer support!

By Phone - Please contact Customer Service at 1.800.466.7849, from Monday - Friday, 9:00am to 5:00pm - Eastern Time. Leave a message outside these hours and we'll call you back within 24 hours.

By Mail - Please specify what product you are ordering and where you would like your product to be shipped. Please email your payment along with your name, address, phone number and order description to: info@myslimshop.com

Phone Orders: Don't feel comfortable ordering products online? No problem! MySlimShop.com accepts orders over the phone.

 
 
 Free shipping on orders over $40+ or $9.99 flat rate
 

Maximum delivery time once you receive email confirmation that your order is shipping. Most areas in Canada will receive their order within 2-3 business days.

**FREE SHIPPING OVER $40 OFFER IS ONLY AVAILABLE TO CANADIAN SHIPPING DESTINATIONS.

Shipments that require extra shipping charges, as levied by Canada Post, may not qualify for free shipping. Delivery times from Canada Post may be extended. This is a rare occurrence and applies to shipments of excessive weight or those arriving to extremely rural areas.

Our Current Shipping Methods are:

              

 
 
 Satisfaction Guarantee 100% Money Back Guarantee*
 

Shop from home with the comfort of knowing that your order is backed by a 100% Money Back Guarantee. Our money-back guarantee means you don't risk a cent!

MySlimShop.com provides a 30-day 100% money-back guarantee for any nutritional supplements and vitamins you are not completely satisfied with.

Order with confidence!

At MySlimShop.com, your satisfaction is our top priority. If for any reason you are not happy with the product you’ve purchased, we guarantee a full refund, less any shipping fees. Simply return the unused portion within 30 days to receive a prompt refund on the purchase price of the product. We are able to offer you this kind of guarantee because we have complete confidence in the quality and effectiveness of every single product we make. Once you’ve tried a MySlimShop.com product you’ll understand exactly why we are so confident.

Return Policy

We accept the return of all products only if they are returned within 30 days of receipt at home. Products must be in the original packaging. Products must be shipped back to us at the customers' expense. All merchandise must be insured properly by the customer. Refunds will be issued upon receipt of the returned products. One order only per customer will be refunded. Shipping charges cannot be refunded. If items are not insured properly and get lost when returned, we cannot grant refunds. If available, please include your invoice or packing slip with your return. Please enclose a note explaining the reason for your dissatisfaction so we will know what we need to do to improve our future product performance. * We provide free return shipping if your return is the result of our error.

How Do I Return A Product?

It is important to contact our Customer Service Department before you return your items so we can better care for your account. Please call or e-mail us at info@myslimshop.com with the following information:

• Your order number

• Whether you would like a refund or a replacement product;

• The reason for your return:
-Incorrect item(s) shipped;
-Exchange an item;
-Dissatisfaction;
-Other, please explain.

A Customer Service Rep will respond promptly with a return confirmation message and (if necessary) shipment instructions for returning the item.

 
 
 We are proudly canadian
  PROUDLY Canadian OWNED AND OPERATED. No Customs Clearance. Our products are shipped from Canada. You will have no duties or customs clearance issues. All our prices are in Canadian Dollars.  
     
       
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